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“Nobody believed me when I spoke to people about utilizing Artificial Intelligence (AI) in an offline retail outlet to deliver the experience of an eCommerce platform,” begins Yili Wu, founder and CEO of YI Tunnel, shedding light on a journey that started in the year 2016. Wu’s ambition of understanding customer preferences, purchasing behavior, and product recommendations with the use of AI stems from the idea of online shopping, where an eCommerce site continuously learns about customers through their shopping habits. Despite hardships such as having to sell his Beijing apartment to fund his dream, Wu’s vision has manifested into a company that has mastered the art of delivering automated retail solutions through technologies such as AI, big data analytics, and computer vision.
YI Tunnel specializes in image recognition, motion semantic recognition, and facial identification. By employing minimalistic cameras, the company enables retailers to understand the in-store shopping patterns of customers to effectively enhance the purchasing experience. These cameras utilize machine learning algorithms to determine the products that have been picked up by customers, thereby automating the checkout procedures without any human intervention. YI Tunnel’s unmanned store solution recognizes a customer walking into the outlet with the aid of facial recognition and human skeleton dynamic tracking technology.
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