Artificial intelligence (AI) has made substantial progress in 2019. The technology has permeated into several facets of modern life, from email response prompters to intelligent chatbots, and of course self-driving cars. Conversational AI remains at the top of corporate agendas spurred by the success of virtual digital assistants. Meanwhile, new technologies continue to emerge, such as augmented intelligence, edge AI, data labeling and explainable AI.
Gaining prominence among these is augmented intelligence, a human-centered partnership model of people and AI working together to enhance cognitive performance. The goal is to reduce mistakes and increase efficiency while also preserving a sense of human touch. Most organizations’ preference for acquiring AI capabilities is to support or replace human-based activities via intelligent automation, data-driven insights, and guided recommendations to improve productivity and decision making. Today, AI technology is being embedded into enterprise applications ranging from enterprise resource planning to customer relationship management to workforce productivity solutions. Chatbots, the face of AI has an enormous impact in all areas involving communication with humans. In an organization, common applications exist in HR, IT help desk, and self-service, but customer service is where chatbots are vital.
With a deep understanding of AI technology, APAC CIO Outlook has compiled a list of top 10 artificial intelligence solution providers. With several innovative technological capabilities, these companies are continually proving their mettle in the field of artificial intelligence technology. We present to you APAC CIO Outlook’s “Top 10 AI-Powered Solution Providers – 2019.”